Don't Let Any Question Go Unanswered

  • How long does it take to sign up for STAT Energy as my electric provider?

    The sign up process takes five minutes or less. Simply choose your plan, complete the enrollment form, and start saving. STAT Energy will take care of the rest. It is really that simple!

  • Does STAT Energy provide electric service in my area?

    Currently, STAT Energy provides electricity service to all commercial customers in the North Texas Oncor Service Area and the Houston Metro CenterPoint Texas Service Area. These territories geographically cover over 120 counties, making up nearly one-third of the geographic area in Texas.

  • I have been with my current electric provider for 10+ years. Am I able to switch to STAT Energy?

    In Texas, consumers have the option of choosing their electric provider. No matter if you are currently with TXU Energy, Direct Energy, Reliant, etc., this gives you the ability to make the switch to STAT Energy as your electric provider, given you are located in the Oncor or CenterPoint service areas.

  • Does STAT Energy charge a switching fee?

    No. STAT Energy does not charge you a fee for switching from your current energy provider. It is a good idea, however, to review your current energy provider's agreement to see if they have a penalty.

  • Will my electricity be turned off when I make the switch to STAT Energy?

    There will be no interruption in your electricity service. We will notify Oncor of your switch and the only difference is, going forward, you will start receiving your electric bill from STAT Energy.

  • What is an Electric Service Identifier? Do I need to know my ESI number to switch to STAT Energy?

    The North Texas Oncor Area uses a 17-digit number and the Houston Metro CenterPoint Area uses a 22-digit number to identify your business's electric service. You can find your ESI # on your electric bill. If you are unsure of your ESI #, you can still sign up with STAT Energy and we will find it for you.

  • What is a STAT Energy fixed rate plan?

    This means your electricity rate will remain fixed and not fluctuate throughout the term that you choose, no matter the amount of electricity your business uses each month.

  • I keep forgetting to pay my electric bill. Does STAT Energy have an auto pay service?

    Yes. With STAT Energy's Auto Pay service, you can keep your mind at ease. Please complete this Recurring Payment Authorization Form and email it to STAT Energy to get set up. Payments will begin on your next meter read, and a receipt will be emailed to you after each transaction.

  • What is electricity demand and how does it effect my business?

    Demand is the measure of the level of electricity your business requires at a single point in time. When your business has an immediate increase of usage, similar to a surge or a spike, the grid must be able to react instantly to the demand. Due to the spike in demand when the meter goes from inactive to heavy use, the TDSP charges for your business will be considerably higher. To avoid the spike in usage, try and disperse the amount of electricity you use at one time rather than all at once. This will help minimize your demand and lower your electricity bill. Example) A printing press should run three printers at three different times of day, rather than all at the same time to avoid spike demand.

  • What is a kWh?

    The standard unit for measuring electricity consumption. Basically, this is the amount of energy your business used during its monthly billing cycle. Visit Smart Meter Texas to track your electric usage within 15 minute increments.

  • How do I calculate my electric bill?

    Your bill is calculated by multiplying your fixed rate by the amount of kWh your business used during your meter read cycle, plus TDSP Delivery Charges and taxes. We do not have any hidden fees!

  • What are the Transmission & Distribution Service Provider (TDSP) Electric Delivery Charges on my bill?

    STAT Energy provides you your energy, however it is the TDSP that owns the poles and wires that deliver the electricity to your business. The TDSP Electric Delivery Charges are what they specifically charge you for delivering that energy to you, along with various other expenses such as meter installation or electric pole maintenance. STAT Energy has no effect or role on these charges.

  • Whom do I contact to report a power outage?

    North Texas Area can report an outage by calling Oncor at 1-888-313-4747 or online here.

    Houston Metro Area can report an outage by calling CentperPoint at 800-332-7143 or online here.

Didn't find the answer you needed?

Contact us and we will be happy to answer your questions.

  • Charging your phone's battery uses electricity. Unplug your phone once it reaches 100%.
  • Use power strips to easily unplug electronics that are not in use. They also help protect your electronics from lightning surges while in use. Its a Win. Win.
  • Curtains, shutters, and blinds are not only a great addition to the aesthetics of any room or office, but they also reduce the amount of energy needed to cool your business. Opt for light colors to still let in the natural sunlight while minimizing the heat.
  • Upgrading the insulation in your exterior walls and ceiling is an inexpensive way to conserve energy year round.
  • Use caulking and weather stripping around doors and windows to seal cracks and leaks.
  • Sprucing up the office with landscaping? Well positioned trees and bushes can reduce your office's energy needs and save you money, by blocking your office from direct sunlight.



  • Replace your standard light bulbs with compact fluorescent light (CFL) or LED bulbs. While the upfront cost is a bit more, they can pay for themselves in as little as 6 months through electricity savings.
  • Select your top 10 lights that you use every day in your office, and replace them with energy efficient bulbs.
  • Turn off the lights during the day when an office is empty.
  • Dimmers and timers can be added to light fixtures to reduce energy costs.



  • Install a programmable thermostat to manage your business's heating and cooling more efficiently.
  • Adjust your thermostat in small degree increments “ your business wont cool down faster by cranking it down.
  • Regularly cleaning your a/c filter will not only improve performance, but also reduce energy consumption and extend the life of your air conditioner.
  • Besides being awkwardly fun to talk in to, fans play an important role in circulating cool air through your business. Be a fan of your fans and they will keep you cool, and help you use less energy!
  • Only heat the rooms you are using by closing vents to rooms or offices that are not in use.
  • By using carpet and rugs on wood floors, you can lower your business's heat by a few degrees and still feel warm.
  • Consider clear window insulator kits in the winter to eliminate drafts. This will make it easier for your heater to keep your office at a comfortable temperature.
  • During winter, open draperies to let in the suns warmth during the day; close draperies to slow the loss of heat through the glass at night.

General Areas


Air Conditioning/Heater